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Your web presence - are you doing enough?

Do more. Mac on desk workspace

What is web presence?

Web presence in a nutshell is all things digital that represent and showcase your business or organisation and brand online.

This can include your website, targeted email campaigns, regular e-newsletters, digital branding; where areas of your branding is adapted for web use, this should match any physical or offline branding but be optimised for web use such as colours, logo size and quality or fonts. Web presence also includes the following:

·Social media, the use of Twitter, Facebook and Instagram or online networking through LinkedIn to build reach.

·Content; On page, regular blog posts or videos.

·Organic Search on and off site, or PPC campaigns through Google or even Facebook depending upon your audience.

Importance of an online presence

Why is this so important? Well, your web presence is your voice before a prospect gets to talk to you, it is your virtual shop window. It creates a platform for businesses and organisations to strengthen their brand and entice prospects.

A professional looking site has the potential to level the playing field between the smaller and larger businesses.

Your web presence is where you can raise your creditability, show your expertise within your industry and increase the trust and authority you hold over any niche services.

I hear a lot of people say that they gain their new business through referrals. Well that may well be true, but that referral will more than likely check the website to ensure they do in fact offer what the referred person needs. For example, when someone recommends a restaurant or hotel you most likely check it out on TripAdvisor and go through their website too. If they didn't have a website or had no offsite reviews or social media presence at all would you trust that referral? Probably not, you would click else where just as this prospect would.

Your website needs to showcase your brand, who you work with, what you do and how you do it and the other avenues of your web presence should align to this too. This in turn will aid the sustainability and growth of the business.

B2B customers get up to 70% of the way through the buying journey before they're ready to talk to anyone about making a purchase and the average paying customer will have had 7 touch points before converting. These touch points can vary in platform hence why the web presence is so important. They may read a leaflet, see a post on Facebook, follow you on other social media channels, sign up to a newsletter, visit a shop and have numerous visits to the website, all before making a purchase or signing up for a service. For 81% of people looking to make a purchase they will look to the internet, if you aren't there then that potential customer will find someone who is.

To stay ahead of the game with this trend you need to show up in the initial research phase which will most likely include a Google search and looking through the first few organic rankings. You should also have a fast loading, easy to use, responsive website that has https on any data gathering pages at the very least. Having reviews or case studies available to users and relevant, engaging content can also be a real game changer in conversion rates for you.

Working on digital content

Doing enough?

Sometimes it can be hard to tell whether you are doing enough with your web presence. No one expects a business or organisation to necessarily be covering every point that's been mentioned within this post. Generally speaking, to get going you need a good website that is built professionally so that it can achieve what you want it to, is fully responsive and secure (https) that is then filled with engaging, relevant content.

Having a blog as part of your website is a great way to keep people coming back as you can let them know when new content has arrived. You can use a blog to promote certain products and services or tell customers and prospects what the company has been up to! As part of this content (including blogging) there should be potential to cover some on site SEO (search engine optimisation) this can be done by creating on page quality content that covers services, products or information that you want to rank for. The rest of this can be done with the set-up of your site or through most CMS (content management systems) post going live.

It is also best to set up a Google my business profile and ensure all the details match those of your website. Finally having some sort of social media presence is becoming more and more important and relevant. Rather than trying to cover every platform choose one or two that seem good for your audience and master them through regular posting of great content and sharing of other relevant content that you may come across. Remember you can do PPC campaigns on social so when you feel confident and have some budget for extra marketing they can be a great area to expand into.

Talk to us more about your web presence and how you're doing by emailing: simon@thisisfocus.co.uk or stephanie@thisisfocus.co.uk and we'll organise a call.




Should you be worried about 'mobilegeddon'?

Should you be worried about 'mobilegeddon'?

You may have seen 'mobilegeddon' trending across social media over the past few days, as well as being the subject of some high profile articles on The Guardian and the BBC

At the heart of this rather apocalyptic term is a fundamental change to the way that Google is ranking search results. Up to now, web sites that are suitable for display and use on a mobile phone were highlighted in their search results, but Google are now ramping things up and taking the 'mobile friendliness' of a web site as a significant factor in how highly your site will be ranked on their results pages. So if your web site isn't optimised for being used on smartphones and tablets, you could start to lose some valuable Google rankings.

This could spell big problems for business-critical sites such as eCommerce stores and SaaS platforms, with USA Today claiming at least 40% of 'top web sites' could be hit. The commercial aspect of  search engine rankings are vital for online businesses, particularly where the majority of their traffic comes from Google searches. But just as important is the effect this will have on non-commercial sites, where users often search Google to find relevant information, advice or support.

This is, of course, another good reason to ensure that your web site is optimised for mobile - something that we at This is Focus have been doing for over three years now. For our customers, 'mobilegeddon' means their web sites will appear healthily in search results, with a nice reassuring 'mobile friendly' label. 

But there's other important reasons for optimising your web site for mobile:

  • User experience: ensuring that whatever device your users employ, they can obtain the information they need.
  • Accessibility: why should users who only have access to a specific device be penalised? 
  • Sustainability: new devices surface so quickly. Being 'mobile friendly' is more than 'doing a mobile version of your web site'. There are many combinations of screen sizes - iPads have mini-versions, iPhones have big versions. Our technology means we take screen size as the key factor in how a web site is displayed - not just the device accessing it.

There's no doubt that Google set trends and in some ways, govern the way that web sites are delivered. Google react to how users search for information, and they clearly think that this core change in their ranking tech is delivering users the content they want in a format they need. It could be the first of a series of changes they implement that favour well designed, robust and useful web sites.

Handily, Google have provided a nice online tool to check if your web site is 'mobile friendly'. Simply visit:
https://www.google.co.uk/webmasters/tools/mobile-friendly/ and enter your web site address. If it fails, then please do feel free to have a chat with the This is Focus team to see how we can turn that red cross into a green tick....

Simon Newing
Simon

Created on Friday April 24 2015 11:17 AM


Tags: website google seo search


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Sneak preview just for you!

Sneak preview just for you!

We can't contain our excitement, we simply have to share with you what's bubbling away in the studio!

Improvements are being made to our current online park finder "Go Places To Play" - a website that forms a part of Bristol City Council's campaign to encourage children to play outdoors.

We don't want to give the game away but here are a few snippets of what to expect.

Mobile friendly - We've added more functionality that is based on your current location i.e. your closest park is. It is also a mobile first build; usually mobile sites are designed as a result of a desktop design that is scaled down. Not this site. We've started with the mobile design and scaled up! The build is responsive; meaning you get an optimised view on desktop, tablet and mobile.

User friendly - Much easier to navigate the site. You're guided through it and it is clear to see all it can do and how it can benefit you.

Age appeal - Adults often view the site with their children in mind. The site is much less childlike and now appeals to a wider age range so that it is great for parents to navigate, but still has a family, child-related feel.

Search to suit you - We want people to be able to find personalised information based on where they are and what they like to do rather than just general information.

We've put some serious effort in to not only making the site look good but in making it a useful tool that you feel you can go to and rely on. It's not yet a finished product but we can't wait until it is and you'll be the first to know about it!

If you would like to see the online park finder as it is now, please go to http://goplacestoplay.org.uk/




So many choices, so little time

So many choices, so little time

So recently I've started thinking about our first camping trip of the year, maybe we'll be brave and go early Spring time. But before we can go we really need some new sleeping mats, one of ours has an undetectable leak and frankly they are horribly uncomfortable anyway.

We paid a visit to a couple of Outdoors shops after Christmas, and had a look at what was available in their sales. But this wasn't enough choice. So we've gone online and looked at their full range, plus some other high street retailers' websites. And then some other, online-only retailers. We now have a lot of choice, too much in fact.

So we've started reading reviews and feedback and scores-out-of-ten from users of various mats, which has been really interesting and informative, and given us ideas for other sleeping mats that we hadn't yet considered. We're checking Amazon and eBay for their best deals, and pricing comparison sites too. Just when we think we've made a decision, along comes a bad review, or a price discount on another mat that was originally out of our budget, and off we go again on the rollercoaster of indecision.

I love the internet, don't get me wrong. It never ceases to amaze me, it gives me options and solutions and endless knowledge. I'm empowered by facts, figures and statistics at my fingertips… plus the bargains can be incredible. And I know how lucky I am to have all this choice and be in a position to purchase. BUT. And it is a BUT. It's almost spoiled my shopping experience for these flipping sleeping mats. I'm now stuck in an endless cycle of reviews and best prices, and can't go camping until we get it sorted!

I'm sure we'll give ourselves a deadline, and the decision we make will be all the more rounded and satisfactory, knowing we know all we can possibly know about the mats' thickness, durability, weight, inside leg measurement… And then we'll be onto choosing a campsite. Uh-oh. Here we go again…

Annette Ryske
Annette

Created on Monday January 23 2012 01:21 PM


Tags: shopping travelling search reviews comments


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Getting instant with Google

Getting instant with Google

So everybody who's anybody has been blogging about Google's latest offering: Google Instant.

It's a faster way of finding what you're looking for, reducing search times by between 1 and 5 seconds according to the gatekeepers of the web themselves.

The time saving comes in the fact that your search results are modified as you type, building on the search suggestion function and altering the results you see as you go. 

The reactions of the web using public have been varied; from those thrilled to bits with the speed of it: 'I didn't even have to press enter!' extols a man in Google's own promo video, to those terrified of it: Charlie Brooker claims it's like 'the internet on fast forward' and that it's trying to kill him (!)

It's also got SEO and search marketing companies unsettled due to the impact that it could potentially have on the value of keywords.

For me, I'm a fan. It's going to take a bit of getting used to the constantly changing images and results as you type (one of the key factors behind its development was apparently the fact that Google's users type much more slowly than they read) but I'm just not sure it'll have that much of an impact on me, as I tend to use the browser bar in Chrome as my search field, rather than the box on Google's homepage.

There are rumblings that Instant will be rolled out to work in the Chrome browser bar, but for now, it's not going to change my life. Google Telepathic on the other hand, now that would be something impressive.

Created on Tuesday September 21 2010 02:46 PM


Tags: google realtimesearch instant charliebrooker search


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